Summary
Seeking a Client Advisor to support the Store Manager in Palm Beach by driving sales through client outreach, appointments and in-store initiatives while maintaining product knowledge and visual standards. The role focuses on delivering exceptional luxury customer service, achieving monthly sales goals and contributing to store operations including opening and closing tasks.
Responsibilities
- Meet and exceed monthly sales goals and key performance indicators through client outreach and appointments
- Utilize client journey and selling techniques including cross-selling and upselling to maximize transaction value
- Develop new clients and maintain client profile records
- Inform clients of new collection deliveries and in-store events
- Maintain high level of product knowledge through training resources
- Assist with basic store opening and closing procedures and cycle counts
- Maintain visual standards such as merchandise presentation and signage
- Contribute to a respectful and collaborative store environment
- Perform light maintenance tasks and follow company policies
Requirements
- 1-2 years of retail sales or customer service experience preferably in luxury
- Proven ability to achieve and exceed sales goals and KPIs
- Strong verbal and written communication skills
- Polished and well groomed appearance
- Ability to build and maintain a loyal client following
- Available to work specified closing shifts including weekends and holiday season
- Ability to be mobile on the sales floor for extended periods
- Ability to climb a ladder and lift small packages regularly
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