SummaryAs a Client Advisor at Tag Heuer Lenox in Atlanta, you will play a pivotal role in driving sales and enhancing the customer experience in a luxury retail environment. You will act as a Brand Ambassador, embodying the brand's DNA and fostering long-lasting relationships with clients.
Responsibilities- Achieve sales targets through effective selling techniques and collaboration with team members.
- Enhance boutique sales by working on personal KPIs and delivering memorable in-store experiences.
- Support colleagues and contribute to a positive work environment.
- Leverage omnichannel sales strategies to ensure the best client experience.
- Propose innovative ideas to boost sales, including merchandising and events.
- Act as a passionate Brand Ambassador at events and in the boutique.
- Achieve individual clienteling objectives and leverage client data for personalized outreach.
- Contribute to daily operations, including inventory, cash handling, and store maintenance.
- Ensure compliance with retail and administrative processes.
Requirements- Minimum 2 years of experience in a luxury retail environment.
- Passion for watches, lifestyle trends, and new technologies.
- Fluency in English and the local language; a third language is a plus.
- Strong selling skills, including client discovery and product presentation.
- Understanding of sales and clienteling KPIs.
- Digitally savvy with knowledge of digital tools.
- Client-centric mindset with excellent interpersonal and communication skills.
- Energetic, self-motivated, and adaptable to changes.
- Ability to represent the brand with integrity and transparency.
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