SummaryAs a Sales and Client Advisor (Keyholder) at Balenciaga Phipps Plaza, you will play a crucial role in supporting the store management team by ensuring the smooth operation of store opening and closing procedures. You will provide exceptional customer service, meeting and exceeding customer expectations while contributing to the overall success of the store.
Responsibilities- Achieve sales goals and support the team in reaching store targets.
- Perform opening and closing procedures in accordance with company policies.
- Organize the stockroom for easy access to merchandise.
- Assist management in daily store operations and personnel management.
- Maintain effective communication with all departments and handle customer feedback promptly.
- Implement and enforce store operations and sustainability policies.
- Manage stock, inventory, and loss prevention efforts.
- Ensure proper functioning of cash registers and safe, and manage bank deposits.
- Assist with visual display and merchandising according to company standards.
- Oversee store maintenance, ensuring cleanliness and proper supply levels.
Requirements- 3+ years of experience in a similar retail or fashion role.
- Strong communication skills and ability to manage multiple tasks in a fast-paced environment.
- Proven track record of driving sales and exceeding goals.
- Commercial awareness and passion for the fashion industry.
- Strategic vision and high level of personal performance.
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