Client Advisor

Summary

The Client Advisor is responsible for driving sales growth and delivering exceptional, personalized service on the sales floor. This role focuses on building and maintaining client relationships, curating elevated shopping experiences, and contributing to overall store success. The advisor will use product knowledge and teamwork to meet personal and store sales objectives.

Responsibilities

• Exceed personal sales goals and contribute to continuous team growth.
• Develop and apply comprehensive product knowledge to support the sales process.
• Collaborate with team members and store leadership to ensure a seamless client experience.
• Cultivate and maintain client relationships through follow-up and after-sales support.
• Collect and update client information to personalize future interactions.
• Promote products and provide tailored recommendations to drive sales.
• Maintain store displays in alignment with visual merchandising guidelines.
• Identify opportunities to optimize sales performance and operational efficiency.

Requirements

• Proficiency with Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service skills, and ability to work as part of a team.
• General knowledge of sales, operations, and inventory management.
• Ability to lift and move up to 40 pounds.
• Minimum 2 years of sales or sales support experience, preferably in a luxury retail environment.