Client Advisor

Summary

Provide luxury client service as an ambassador of the brand, delivering personalized experiences and building long term client relationships through effective clienteling and product knowledge. Work collaboratively with the store team to achieve individual and team sales goals while upholding brand standards and continuously developing skills in a fast paced retail environment.

Responsibilities

• Deliver exceptional client experiences by understanding and fulfilling client needs and preferences.
• Represent the brand with passion and professionalism in all client interactions.
• Achieve individual and team sales objectives through proactive client engagement.
• Develop and maintain product knowledge across all categories to advise clients.
• Use clienteling tools to manage relationships and personalized follow up.
• Collaborate with team members to create a positive store environment.
• Tailor client experiences to elevate impressions of the brand.

Requirements

• Previous retail experience, preferably in luxury or high end market.
• Strong sales and commercial mindset with ability to meet targets.
• Passion for building and maintaining meaningful client relationships.
• Willingness to learn and improve personal and team performance.
• Strong interpersonal and communication skills to engage and influence clients.
• Ability to work in a fast paced retail environment and adapt to change.