Client Advisor

Summary

Provide exceptional, personalized service to clients at the Palm Beach Gardens store as a dedicated brand ambassador. Build and maintain long-term client relationships using in-house clienteling tools while meeting individual and team sales objectives. Continuously develop product knowledge across categories and collaborate with the team to create memorable client experiences.

Responsibilities

• Deliver an exceptional client experience by understanding and fulfilling client needs and preferences.
• Represent the brand with professionalism and enthusiasm in every client interaction.
• Achieve individual and team sales goals through proactive client engagement and relationship building.
• Maintain comprehensive product knowledge across all categories to provide informed recommendations.
• Use clienteling tools to manage follow-up, cultivate relationships, and drive repeat business.
• Work collaboratively with team members to support a positive and dynamic store environment.

Requirements

• Previous retail experience, preferably in a high-end or luxury environment, or strong background in customer-centric roles.
• Demonstrated strategic sales and commercial mindset with a focus on achieving targets.
• Passion for building and maintaining meaningful relationships with a diverse clientele.
• Willingness to learn, adapt, and continuously improve personal and team performance.
• Strong interpersonal and communication skills with the ability to engage and influence clients effectively.