Summary
Experienced luxury retail sales professional responsible for delivering exceptional in-store client service, building lasting client relationships, and driving sales while representing the brand with impeccable presentation and product knowledge. This role focuses on personalized client engagement, managing appointments and follow-ups, and contributing to a high-performance store environment.
Responsibilities
- Achieve and exceed individual sales targets to support store commercial success.
- Act as a brand ambassador conveying product heritage, design, and craftsmanship.
- Build and maintain an exclusive client portfolio through personalized engagement and events.
- Deliver white-glove post-purchase service including follow-ups, repairs, and service requests.
- Execute POS transactions accurately and efficiently.
- Open and close the store register in compliance with policies.
- Participate in inventory management and loss prevention activities.
- Maintain exceptional visual merchandising and store presentation.
- Support and inspire colleagues to foster a collaborative sales environment.
Requirements
- Proven success in a premium or luxury retail environment.
- Experience developing and retaining a discerning clientele; existing client book desirable.
- Impeccable personal presentation and strong communication skills.
- Strong problem-solving skills and attention to detail.
- Flexible availability including evenings, weekends, and holidays.
- Ability to lift and handle items up to 20 lbs.
- Deep appreciation for luxury craftsmanship and elevated lifestyles.
- Multilingual skills in Spanish, French, Portuguese, or Mandarin preferred.
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