SummaryAs a Client Advisor at our NY Flagship, you will play a crucial role in delivering exceptional customer service and driving sales in a luxury retail environment. You will work closely with the Department Manager and contribute to the success of our Madison team.
Responsibilities- Meet and exceed monthly sales goals and KPIs through client outreach and developing new clients via appointments and consignments.
- Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
- Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions and improve KPIs.
- Establish and nurture strong relationships with clients, maintaining client profile records.
- Maintain a high level of product knowledge on all collections through various training resources.
- Assist with store opening and closing procedures, maintain visual standards, and comply with company policies.
Requirements- 1-2 years of retail sales experience in a customer service-related field, preferably in a luxury environment.
- Ability to achieve and exceed sales goals and KPIs.
- Genuine interest in fashion and industry trends.
- Strong work ethic, leadership skills, and team-oriented attitude.
- Polished appearance and strong verbal and written communication skills.
- Availability for closing shifts, Saturdays, Sundays, annual inventory, and the holiday season.
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