Client Advisor - Rodeo Drive

As a Client Advisor at our Rodeo Drive location, you will play a crucial role in building and maintaining client relationships within the luxury market. Your primary focus will be on achieving sales goals while embodying our company values and delivering exceptional customer service.

• Meet or exceed monthly and yearly sales objectives to drive business growth.
• Provide outstanding, personalized customer service and build meaningful client relationships.
• Exceed individual KPI targets through top-tier customer service.
• Utilize CRM tools to gather and manage valuable customer data.
• Collaborate with colleagues to enhance the workplace environment.
• Maintain organization of the sales floor and stockroom.
• Contribute to the visual presentation of products according to brand standards.
• Uphold company image standards and guidelines.
• Accurately record customer information in the database.
• Promote store events through various communication channels.
• Maintain an organized client book and provide prompt follow-up on inquiries.
• Address client-related issues, including shipping and alterations.
• Support shipping, receiving, and inventory control as needed.

• 3+ years of luxury fashion sales experience in a retail environment.
• Proven history of exceeding sales targets and building strong customer relationships.
• Exceptional verbal and written communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Team-oriented mindset with a desire to collaborate effectively.
• Ability to thrive in a dynamic and fast-paced environment.
• Adaptability to cater to different customer needs.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Foreign language knowledge is a plus.