Client Advisor - Saks Fifth Avenue

As a Client Advisor at Saks Fifth Avenue, you will serve as a Gucci brand ambassador, responsible for achieving sales objectives by deepening client connections and providing best-in-class service. You will create a unique and elevated experience for clients, fostering strong relationships and enhancing brand loyalty.

• Engage and establish strong relationships with clients, offering best-in-class service both in-store and remotely.
• Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
• Build rapport with clients by discovering their needs and aspirations.
• Develop and expand the client base by recruiting new clients and nurturing existing ones.
• Leverage in-store technology to ensure a smooth and relevant client experience.
• Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
• Provide exceptional client experiences through hospitality and elevated selling skills.
• Use effective selling techniques to drive sales and maintain a client-centric attitude.
• Promote virtual appointments and distance sales to create selling opportunities.
• Maintain a "One-Gucci-Client" perspective for all transactions.
• Engage clients with storytelling, expert product knowledge, and honest styling advice.
• Participate in store operations such as stock maintenance and inventories.
• Adhere to policies and procedures with a focus on loss prevention and operational excellence.
• Contribute to upholding the visual display of products following Gucci standards.

• 2+ years of luxury fashion sales experience with an excellent track record.
• Proven ability to drive and exceed individual and store results.
• High degree of ethics, professionalism, and integrity.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.
• Deep knowledge and passion for fashion and luxury.
• Excellent commercial awareness and client attitude.
• Strong communication skills and ability to adapt to different clients and situations.
• Ability to work in a fast-moving and dynamic environment.