SummaryAs a Client Advisor at Tiffany & Co. in Short Hills, you will embody the Tiffany brand in every client interaction, using your flair to make each client's experience extraordinary. You will be an excellent communicator and brand ambassador, with a passion for Tiffany that is conveyed in every conversation. Your entrepreneurial spirit will drive you to develop client relationships and exceed sales plans.
Responsibilities- Deepen relationships with clients to drive lifetime loyalty and spend.
- Consistently achieve or exceed monthly, quarterly, and annual store sales plans.
- Capture client data and cultivate new and existing client relationships.
- Deliver a significant portion of sales through repeat client business.
- Drive business through key product pillars.
- Elevate in-store experience by consistently delivering memorable moments to every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch.
- Execute best practices by optimizing hospitality and store amenities to create unique experiences.
Requirements- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Must have authorization to work in the United States or in the country where the position is based.
- A college/university degree is preferred.
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
- Proficiency in multiple languages is preferred.
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