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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Client Advisor (Soho)
Confidential Company
Confidential Company

Client Advisor (Soho)

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
New York, NY
Category
Retail Sales
Remote
Not Remote
Seniority
Associate, Supervisor

Jobs inner cover
Jobs inner cover

Summary

Confidential Company

Client Advisor (Soho)

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
New York, NY
Category
Retail Sales
Remote
Not Remote
Seniority
Associate, Supervisor

Application Type

In-House

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description

We are looking for a Senior Client Advisor with a passion for luxury retail and a proven track record in delivering exceptional client experiences. This role is key to the success of our first US store opening in Soho, with a focus on building and maintaining strong client relationships in the New York market.

Key Responsibilities:
  • Serve as a trusted advisor to high-profile clients, delivering personalized service and fostering long-term relationships to drive sales and brand loyalty.
  • Leverage extensive knowledge of the luxury market to provide expert guidance on the product range, styling tips, and exclusive offerings.
  • Play a pivotal role in the successful launch of our new Soho location, helping to establish the store's presence in the competitive NYC luxury market.
  • Achieve and exceed individual sales targets, utilizing your strong network and NYC market knowledge to drive foot traffic and client engagement.
  • Partner closely with store leadership to implement clienteling strategies, ensuring an elevated shopping experience that aligns with the brand's high standards.
  • Assist in training and mentoring new staff, sharing best practices and luxury sales techniques with junior team members.
  • Provide insights on client feedback and market trends to inform store merchandising and inventory decisions.
  • Act as a brand ambassador, representing the store at key events and client activations.
Qualifications:
  • Significant experience in luxury retail sales, with a proven history of achieving and surpassing sales goals.
  • Deep understanding of the NYC market, with a strong client book and the ability to attract and retain high-value customers.
  • Experience in opening new retail locations, ideally in the luxury segment, with an understanding of the challenges and opportunities that come with launching a new store.
  • Exceptional clienteling skills, with the ability to build strong relationships and offer a personalized, high-touch shopping experience.
  • Strong communication and interpersonal skills, with the ability to engage and inspire clients and team members alike.
  • Passionate about luxury fashion and driven to contribute to the success of a high-profile store opening.

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