SummaryAs a Client Advisor at the Soho Flagship, you will be responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand. You will play a key role in achieving personal and store sales goals, while providing outstanding customer service and maintaining store operations.
Responsibilities- Achieve personal sales goals and support team members to achieve store sales goals.
- Educate clients with company history and the most current product knowledge.
- Maintain an active client book to cultivate new and existing client relationships.
- Ensure prompt follow-up with client purchases, repairs, and inquiries.
- Provide the best experience for customers by continuously building knowledge of company history, new products, and competitors.
- Understand and operate the store POS system, open and close the register, and process payment/return of merchandise.
- Conduct inventory counts and adhere to company loss prevention policy.
- Maintain and execute store merchandising standards and store readiness.
Requirements- High school diploma or equivalent.
- Luxury sales experience is ideal.
- Previous experience in developing existing and prospecting new clients.
- Established client books are ideal.
- Professional presentation and excellent communication skills both verbal and written.
- Excellent problem-solving skills, positive attitude, and team player.
- Knowledge of fashion, design trends, and a love of travel.
- Ability to work varied hours/days, including nights, weekends, and holidays.
- Must be able to lift large boxes up to 20lbs repeatedly.
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