Client Advisor - Soho

As a Client Advisor at Loewe's Greene Street location, you will play a crucial role in building client relationships within the luxury market. Your primary focus will be achieving sales goals while embodying the company's values and providing exceptional customer service.

• Meet or exceed monthly and yearly sales objectives to drive business growth.
• Deliver outstanding, personalized customer service and build meaningful client relationships.
• Exceed individual KPI targets through top-tier customer service.
• Utilize CRM tools for personalized client engagement and data collection.
• Collaborate with colleagues to maintain a positive workplace environment.
• Organize sales floor and stockroom according to company policy.
• Contribute to visual product presentation adhering to brand standards.
• Uphold company image standards and guidelines.
• Record customer information accurately in the database.
• Promote store events through various communication channels.
• Maintain an organized client book and provide prompt follow-up on inquiries.
• Address client-related issues, including shipping and alterations.
• Assist in general housekeeping and store image upkeep.
• Support shipping, receiving, and inventory control as needed.

• 3+ years of luxury fashion sales experience in a retail environment.
• Proven history of exceeding sales targets and building customer relationships.
• Exceptional communication skills, both verbal and written.
• Strong organizational skills and ability to manage multiple tasks.
• Team-oriented mindset with a desire to collaborate effectively.
• Ability to thrive in a dynamic and fast-paced environment.
• Adaptability to cater to different customer needs.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Foreign language knowledge is a plus.