Summary
The Client Advisor is the primary point of contact for clients, providing exceptional personalized service, product expertise, and styling guidance to drive sales and foster client loyalty in a luxury retail setting.
Responsibilities
- Greet and assist clients with a warm professional approach.
- Provide expert product knowledge and personalized styling advice.
- Drive sales through upselling and cross-selling strategies.
- Build and maintain a client book and engage through follow ups and event invitations.
- Anticipate client needs and proactively offer recommendations.
- Ensure store presentation and merchandising align with brand guidelines.
- Process transactions and handle POS system operations efficiently.
- Manage inventory, stock replenishment, and product care.
- Support back office functions and participate in visual merchandising activities.
Requirements
- Previous retail experience in fashion jewelry or lifestyle brands.
- Strong interpersonal and storytelling communication skills.
- Proven sales driven mindset with ability to meet targets.
- Customer centric approach with passion for personalized service.
- Cultural awareness and ability to interact with international clientele.
- Team player with collaborative spirit.
- Flexible availability including weekends holidays and varied shifts.
- Multilingual skills preferred.
We have summarized this job description for you, click apply to see more details from the employer.
