Summary
Client Advisor responsible for contributing to store sales and key indicators by providing memorable, sophisticated client experiences, supporting management and colleagues, and upholding Maison values and standards.
Responsibilities
- Provide outstanding client and after-sale service to visitors and clients
- Connect and reconnect with clients, identify needs and anticipate future requests
- Cultivate and maintain a robust client portfolio to grow business
- Drive individual sales and KPI performance with a business mindset
- Create personalized versatile and timeless looks for clients
- Communicate professionally and sincerely with clients and colleagues
- Use available tools to optimize business opportunities
- Collaborate proactively with front and back-of-house teams
- Adhere to company policies and operational procedures
Requirements
- Preferred experience in fashion accessory retail customer service or luxury hospitality
- Passion for fashion culture and creating personalized looks
- Business mindset and entrepreneurial spirit
- Strong team spirit and ability to achieve common goals
- Comfortable using tools and applications and adapting to new technology
- Motivated to work in a fast-paced environment with multitasking skills
- Proactive passionate problem-solving attitude
- Excellent written oral and listening skills in English and local language
- Openness to change and desire to grow and develop
We have summarized this job description for you, click apply to see more details from the employer.
