Client Advisor

Summary

The Client Advisor is an in-store sales professional who delivers an elevated client experience, builds lasting client relationships, and meets store commercial targets. This role represents the brand during every client interaction and uses clienteling to drive repeat business. The Advisor works flexible hours including nights, weekends, and holidays to support store operations and sales goals.

Responsibilities

• Engage clients on the sales floor and provide personalized styling and product recommendations.
• Develop and maintain client relationships to drive repeat visits and lifetime value.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets.
• Capture and update client data in the CRM and leverage insights to grow business.
• Deliver exceptional in-store service and create memorable moments during appointments.
• Collaborate with the team to execute merchandising and hospitality best practices.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven commercial track record.
• Ability to connect with diverse clients and deliver a high level of service.
• Proficiency with POS systems, client tracking tools, and email.
• Flexibility to work nontraditional hours including nights, weekends, and holidays.
• Authorization to work in the United States.
• College degree and proficiency in additional languages are desired.