Summary
Deliver exceptional client experiences as a luxury retail advisor, embodying the brand with strong communication and an entrepreneurial approach to building client relationships and achieving sales targets. Use clienteling and product knowledge to drive repeat business and elevate in-store moments.
Responsibilities
- Engage clients using personalized service to create memorable in-store experiences.
- Develop and maintain client relationships to drive lifetime loyalty and repeat sales.
- Achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture and maintain client data using POS and client tracking systems.
- Drive sales through discovery, product knowledge, and styling recommendations.
- Execute hospitality and store amenities best practices to enhance client visits.
- Leverage client feedback and NPS insights to improve the client experience.
Requirements
- Experience in retail, luxury retail, hospitality, or relevant client-facing roles.
- Proven track record of meeting commercial results and sales targets.
- Ability to connect with and service a diverse client base.
- Flexibility to work days, nights, weekends, and holidays.
- Proficiency with POS systems, client tracking systems, and email software.
- Authorization to work in the United States.
- College degree and proficiency in additional languages preferred.
We have summarized this job description for you, click apply to see more details from the employer.
