Client Development Manager

The Client Development Manager at Ralph Lauren in Nutley is responsible for advancing clienteling behaviors and tools through training, development, and support of sales teams and field leaders. This role aligns with the company's strategy to generate profit, drive traffic, and enhance client relationships through client acquisition, retention, reactivation, and migration.

• Train and develop retail teams on clienteling tools and metrics.
• Identify sales growth opportunities and develop strategies to achieve targets.
• Prepare regular reports on client activities, sales performance, and market trends.
• Conduct store visits to train and support teams on key initiatives.
• Lead on-site and virtual trainings for store teams.
• Collaborate with senior management to develop client development strategies.
• Conduct market research to identify trends and opportunities within the retail industry.

• 3+ years of experience in retail field and stores.
• Proficiency in Word, Excel, PowerPoint, and Outlook.
• Strong communication and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Weekend hours and travel required.