SummaryAs a Client Service Representative, you will be responsible for managing the day-to-day client service functions of the boutique. You will work closely with the Boutique Management to ensure exceptional customer service and operational efficiency.
Responsibilities- Provide outstanding customer service by creating a friendly and welcoming environment.
- Coordinate POS System, aftersales, phone communication, cash integrity, inventory control, and loss prevention.
- Assist in all areas of boutique operations as needed.
- Accurately ring on registers and maintain cash and media at the registers.
- Handle customer exchanges or returns in partnership with the Boutique Leadership Team.
- Communicate customer requests and feedback to management.
- Complete all opening and closing procedures, including securing cash and receipts.
- Maintain orderly appearance of register area and keep supplies stocked.
- Assist in floor moves, merchandising, display maintenance, and housekeeping.
- Participate in all inventories and support general boutique operational tasks.
Requirements- 3+ years of retail cashiering experience, preferably in a luxury setting.
- Ability to work a full-time schedule, including nights, weekends, and holidays.
- Strong interpersonal, communication, organization, and follow-through skills.
- Physical ability to stand for extended periods and handle merchandise and fixtures.
- Willingness to adhere to all company policies, procedures, regulations, and standards.
- Availability to travel as needed.
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