Cosmetics Counter Manager - Lenox Square

Summary

Manage daily operations of a cosmetics counter within a department store location, driving sales and delivering exceptional client experiences. Lead and coach counter staff to meet performance and merchandising standards while maintaining brand presentation. Collaborate with store leadership to execute promotions and ensure inventory accuracy.

Responsibilities

• Oversee daily counter operations and ensure adherence to brand standards.
• Coach and develop team to achieve sales targets and high service levels.
• Implement merchandising and visual presentation guidelines.
• Drive clienteling activities and build lasting customer relationships.
• Manage inventory, stock replenishment, and loss prevention procedures.
• Coordinate promotional events and product launches at the counter.
• Track sales performance and provide feedback to staff.

Requirements

• Minimum of 4 years of retail management experience, preferably in cosmetics or luxury beauty.
• Proven sales leadership and team coaching skills.
• Strong customer service and clienteling abilities.
• Knowledge of merchandising and inventory control.
• Excellent communication and organizational skills.
• Ability to work a retail schedule including weekends and holidays.