Credit and Collection Specialist

As a Credit and Collection Specialist at Kering Eyewear in Bridgewater, NJ, you will play a crucial role in managing and collecting past-due amounts from a large portfolio of accounts. You will ensure timely payments while maintaining positive relationships with customers and stakeholders.

• Effectively manage and collect past-due amounts for a portfolio of over 1,000 accounts.
• Review orders on hold and make decisions to release orders based on payment history and ability to pay.
• Research and evaluate credit limits for accounts based on payment behavior and credit reporting.
• Analyze Aging Reports and make proactive collection calls to customers with overdue balances.
• Maintain a strong understanding of assigned accounts and resolve issues delaying payments.
• Build and maintain cross-functional relationships with customers and internal partners.
• Provide timely updates to management about payment trends and issues impacting cash flow.
• Recommend accounts for external collection when necessary and update A/R systems with accurate status.
• Provide invoice copies, proof of delivery, and necessary documentation when requested.
• Generate monthly statements and ensure timely distribution.
• Initiate and follow up on claims in CRM, ensuring proper completion and resolution.

• Proven experience in credit, collections, and cash application within a fast-paced environment.
• Strong ability to achieve collection goals and meet or exceed targets.
• Proficient in Microsoft Office, including Excel and Outlook; SAP experience preferred.
• Self-starter with the ability to work independently and manage a large portfolio efficiently.
• Excellent time management skills and ability to handle multiple projects simultaneously.
• High attention to detail and accuracy in account management and collections.
• Strong communication skills for effective interaction with customers and internal teams.
• High ethical standards and commitment to integrity.
• Reliable, dependable, and able to handle confidential financial information.
• Positive attitude and ability to work collaboratively as part of a team.