Summary
Provide exceptional customer service by assisting with transactions, resolving issues, and ensuring the security and privacy of customer information while demonstrating proficiency with in store technologies and promoting company initiatives.
Responsibilities
- Assist customers with a variety of transactions and inquiries
- Use and demonstrate expertise in store technologies and operating systems
- Resolve customer situations calmly and effectively
- Maintain security and privacy of customer information through compliance and education
- Promote and motivate customers to enroll in rewards programs and initiatives
- Foster trust, teamwork and positive relationships among peers and leadership
- Work a flexible schedule with hours that vary by business needs
- Handle merchandise including lifting, bending, and reaching as required
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency with MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Physical ability to move continuously and lift items up to 25 pounds
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