Summary
Seasonal customer service role focused on delivering friendly problem-solving support to customers in a fast paced store environment. The role involves using store technologies, protecting customer information, and promoting programs like the rewards program while working a variable schedule based on business needs.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely resolution
- Inspire trust teamwork and positive team relationships
- Ensure the security and privacy of customer information through education and compliance
- Motivate others to adopt initiatives such as the rewards program
- Prioritize multiple tasks in a fast paced retail setting
- Work a flexible schedule with varying hours based on department needs
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency in multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Accountability initiative and a high level of ownership
- Ability to prioritize tasks and work in a fast paced environment
- Capacity to work a flexible schedule including variable hours
- Physical ability for continuous movement frequent bending twisting squatting and lifting up to 25 pounds
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