Seasonal Greeter - Troy

Summary

Seasonal Greeter supporting store operations during the peak holiday season, acting as the first point of contact for clients and helping direct them to appropriate departments. This temporary role focuses on building genuine client relationships, managing appointments and waitlists, and creating a welcoming luxury retail experience. Candidates may be considered for future opportunities following the assignment.

Responsibilities

• Greet clients upon arrival and provide a warm, professional welcome
• Determine client needs and direct them to appropriate departments and universes
• Manage daily calendar including client appointments and waitlist
• Support client experience team and collaborate with store team
• Maintain knowledge of store policies and procedures
• Initiate and build genuine relationships with clients
• Act as an ambassador of the brand and uphold service standards

Requirements

• Previous customer service or retail experience preferred
• Excellent interpersonal and communication skills
• Ability to thrive in a fast paced luxury retail environment
• Strategic sales attitude and willingness to learn
• Professional demeanor and high degree of courtesy and integrity
• Ability to manage scheduling tasks including appointments and waitlists