Customer Service Representative - Galleria Dallas

Summary

Provide friendly customer service and handle a variety of transactions while using store technologies and promoting programs such as rewards. Resolve customer issues efficiently and support a positive team environment. Work a flexible schedule with hours that vary based on business needs.

Responsibilities

• Assist customers with transactions and inquiries
• Use and demonstrate expertise in store technologies and operating systems
• Defuse customer situations and provide timely resolutions
• Ensure security and privacy of customer information
• Promote initiatives such as the rewards program
• Foster trust teamwork and positive relationships with peers and leadership
• Prioritize multiple tasks in a fast paced environment
• Work a flexible schedule based on department needs

Requirements

• Customer focused with strong relationship building skills
• Proficiency with MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize tasks and work in a fast paced environment
• Accountability initiative and high level of ownership
• Ability to work a flexible schedule
• May be subject to background check