Seasonal Customer Service Representative - Northpark Center

Summary

Provide friendly customer service and support in a busy store environment, assisting customers with transactions, using store technologies, and promoting store initiatives. This seasonal role requires flexibility in schedule and a focus on problem solving and teamwork.

Responsibilities

• Assist customers with a variety of transactions delivering seamless and friendly service
• Demonstrate expertise in all store technologies and operating systems
• Defuse customer situations and provide timely effective resolutions
• Ensure security and privacy of customer information through compliance and education
• Promote programs such as the rewards program to motivate customer participation
• Inspire trust and positive team relationships through teamwork
• Support department needs with a flexible schedule that varies by week

Requirements

• Ability to build effective relationships with customers peers and leadership
• Proficiency with MS Windows iOS and Android operating systems
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and a high level of ownership
• Willingness to work a flexible schedule based on department needs