Summary
Responsible for supporting day to day operations and driving efficiencies at the Las Vegas Crystals store, implementing brand guidelines, leading projects end to end, and providing solutions to improve retail operations and customer service. Reports to the Store Director and partners with Retail Excellence and Inventory teams to optimize processes and stock management.
Responsibilities
- Identify operational improvements to protect product assets and provide transparent reporting to leadership
- Support Store Director in driving standard methodology and operational processes
- Conduct training for new hires and follow-up trainings on store operating system Cegid
- Act as project lead for operational projects and support launches with store and HQ
- Manage stock loss targets by implementing policies and acting as first point of contact for stock management and replenishment
- Drive stockroom optimization and operational excellence to improve fetch times and storage accuracy
- Collaborate on stock optimization analysis, reporting and forward planning
- Own vendor relationships to reduce costs and improve services
- Lead Health and Safety compliance and manage store facilities
Requirements
- Minimum of 5 years retail experience and at least 3 years managerial experience
- Excellent knowledge of Microsoft Office and Lotus Notes
- Knowledge of USA retail laws security and health and safety legislation
- Proven ability to lead develop and mentor store teams
- Strong commercial competence with a sales floor focus
- Ability to work under pressure meet deadlines and deliver results
- Excellent communication skills with internal and external stakeholders
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