SummaryThe Department Manager for Women's at Rodeo Drive in Beverly Hills will lead and mentor a team, build client relationships, and drive sales targets while ensuring an exceptional client experience. As a brand ambassador, you will represent Fendi in the community and marketplace.
Responsibilities- Ensure Client Advisors deliver the Fendi Client Journey and support them with mentoring and training.
- Set individual and team goals, assess performance, and implement development plans for high potential talent.
- Drive sales within the department and across the store, supporting long-term client relationships.
- Communicate corporate strategy and business information to the team.
- Act as a role model in sales and clienteling leadership, encouraging cross-selling and client retention.
- Ensure policies, standards, and procedures are communicated and implemented.
- Manage inventory and support staff planning to improve sales and client experience.
- Participate in visual merchandising and ensure visual maintenance throughout the day.
Requirements- Minimum 5 years of related experience, preferably in luxury retail.
- Strong drive for results and goal-oriented mindset.
- Excellent verbal and written communication skills.
- Proficiency in POS systems and inventory management functions.
- RTW experience preferred; foreign language skills are a plus.
- Ability to work collaboratively in a team environment.
- Ability to lift up to 10 lbs.
- Organizational skills and strong digital literacy required.
- Flexible availability, including nights, weekends, and holidays.
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