Summary
The Designated Beauty Advisor develops deep, long lasting relationships with customers to increase sales, service, and loyalty while achieving assigned brand sales targets. This role involves product expertise, client acquisition and retention, and collaboration with buyers and management in a luxury retail environment.
Responsibilities
- Deliver extraordinary service to all customers
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales via marketing opportunities, events, and assortment recommendations
- Attend educational sessions including product and vendor training
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with personal clients via phone, mail, and electronic methods
Requirements
- High school diploma
- Minimum two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Prior luxury retail product specialist experience preferred
- Highly collaborative and able to work in a fast-paced environment with minimal supervision
- Flexible availability including nights, weekends, and holidays
- Entrepreneurial, competitive, self-confident, and self-motivated
- Fully bilingual in French and English
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