Summary
The Designated Selling Associate (DSA) is a sales-focused role representing Chanel sunglasses, delivering one-on-one customer service and driving brand sales. The DSA educates customers and colleagues on product knowledge, builds lasting customer relationships, and supports merchandising and appointment-based selling.
Responsibilities
- Set and achieve sales goals for in-store and digital selling, using selling tools such as text, social media, and reservations
- Build and maintain relationships with customers through appointment-based and walk-in selling
- Provide confident style and product guidance, demonstrating fit, value, and wardrobe integration
- Lead and participate in product knowledge meetings and trainings for peers
- Maintain a customer-ready department through stocking, re-merchandising, displays, markdowns, transfers, and cleaning
- Provide product feedback to management to inform assortment and merchandising
Requirements
- Excellent communication and interpersonal skills with the ability to cultivate customer relationships
- Ability to work effectively in a competitive team environment and prioritize multiple tasks in a fast-paced setting
- Flexible availability based on business needs and comfort using sales reporting to track goals
- Confidence selling across high and low price points and advising customers on wardrobe needs
- Physical ability to be on your feet and move continuously for 6-8 hours, with occasional lifting up to 25 pounds
