Summary
The Designated Selling Associate sells Chanel sunglasses through one-on-one customer interactions, builds lasting customer relationships, and champions the brand while driving in-store and digital sales. The role requires product knowledge, merchandising, appointment-based selling, and participation in trainings and team meetings. Schedule varies by week based on business needs and may include cross-department duties.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Build and maintain lasting relationships with customers and grow sales through appointments and Nordstrom Rewards signups
- Provide product and styling guidance to customers, advising on fit value and wardrobe completion
- Conduct and participate in product knowledge meetings and trainings to build brand expertise
- Merchandise the department including stocking re-merchandising displays price markdowns and transfers
- Provide product feedback to the district manager to influence assortment
- Collaborate with DSAs stylists and surrounding departments to support department goals
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to work in a competitive team environment and prioritize multiple tasks
- Flexibility to work a variable schedule based on business needs
- Ability to read sales reporting in relation to goals
- Product knowledge skills with confidence selling a range of price points
- Organizational skills to strategically follow up with customers about wardrobe needs
- Willingness to attend trainings and meetings to grow expertise
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