Summary
The Designated Selling Associate sells Chanel sunglasses through one-on-one customer interactions, appointment based selling and digital channels while representing the brand. This role drives sales by building customer relationships, educating peers and customers on product and trends, and maintaining department presentation. The schedule varies weekly based on business needs and may require flexibility across departments.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Build and maintain lasting relationships with customers and drive appointment based selling
- Provide confident product and style advice to customers and follow up strategically
- Champion the Chanel brand through product knowledge education and DSA run meetings
- Support merchandising tasks including stocking remerchandising displays and price markdowns
- Open new Nordstrom Rewards accounts to grow sales
- Provide product feedback to the district manager to improve assortment
Requirements
- Excellent communication and interpersonal skills to establish customer rapport
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Flexible availability to work varied schedules based on business needs
- Ability to read sales reporting and use data in relation to goals
- Strong product knowledge and the capacity to educate customers on brands and trends
- Confidence selling across high and low price points and articulating product value
- Organizational skills to manage follow up and advise customers on wardrobe needs
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