Summary
The Designated Selling Associate is a customer-focused salesperson who builds relationships, drives sales for assigned brands, and provides expert product and style guidance. This role involves in-store and digital selling, appointment-based engagements, merchandising tasks, and collaboration with teams to meet sales goals. The schedule varies by week based on business needs.
Responsibilities
- Build and maintain lasting relationships with customers and grow Nordstrom Rewards accounts
- Provide styling advice on fit value and wardrobe completion to customers
- Conduct product knowledge meetings and educate peers on brand trends
- Support merchandising tasks including stocking re-merchandising displays price markdowns and transfers
- Drive appointment-based selling during events and non-event timeframes
- Provide product feedback to the department manager to improve assortments
- Be flexible to perform duties in other departments as needed
- Maintain physical readiness for continuous movement and handling merchandise
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Flexible availability to work a variable schedule based on business needs
- Capability to read sales reporting and act on goals
- Willingness to seek product knowledge through trainings and meetings
- Confidence selling across a range of price points and demonstrating item value
- Organizational skills to strategically follow up with customers
- Physical ability for frequent bending reaching lifting and handling items up to 25 pounds
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