Designated Selling Associate - NYC Flagship

Summary

Passionate sales professional who builds relationships with customers to drive in-store and digital sales while representing a brand at the NYC flagship. Responsible for delivering excellent customer service, educating customers and peers on product and trends, and meeting sales goals through appointment and event-based selling. Role requires flexibility to support department needs and maintain merchandise presentation.

Responsibilities

• Set and achieve sales goals for in-store and digital channels using selling tools including text and social media
• Build and maintain lasting customer relationships and open new rewards program accounts
• Provide styling advice and product education to customers and peers
• Conduct appointment-based selling and participate in events to drive predictable business
• Support department operations including stocking, remerchandising, displays, markdowns and transfers
• Attend trainings and brand meetings to increase product knowledge and expertise
• Provide product feedback to the district manager to influence assortment
• Collaborate with DSAs, stylists and surrounding departments on product knowledge meetings
• Perform duties in other departments as needed to meet business needs

Requirements

• Excellent communication and interpersonal skills to cultivate customer relationships
• Ability to excel in a competitive team environment and prioritize multiple tasks
• Flexible availability to work varying schedules based on business needs
• Ability to read and use sales reporting to relate to goals
• Knowledge of fashion, styling and ability to educate customers on brands and fit
• Confidence selling across a range of price points and conveying product value
• Strong organizational skills to follow up strategically with customers
• Ability to perform physical tasks including frequent movement, bending and lifting up to 25 pounds