Designated Selling Associate - NYC Flagship

Summary

Responsible for driving sales and delivering exceptional customer service for a jewelry brand within the flagship store through one-on-one selling, product knowledge, and relationship cultivation. The role requires achieving sales goals across in-store and digital channels, supporting merchandising tasks, and participating in training to maintain brand expertise. Schedule varies by business needs and may require flexibility across departments.

Responsibilities

• Set and achieve individual sales goals for in-store and digital selling.
• Build and maintain lasting relationships with customers through appointment and walk-in selling.
• Provide product and style advice to customers, demonstrating value and fit.
• Use selling tools including text and social media to drive reservations and sales.
• Participate in and lead product knowledge meetings and trainings.
• Support merchandising tasks including stocking, re-merchandising, display maintenance, and price markdowns.
• Provide product feedback to management to inform assortment decisions.
• Assist with opening new rewards accounts and other customer enrollment activities.
• Perform occasional duties in other departments as business needs require.

Requirements

• Excellent communication and interpersonal skills to cultivate customer relationships.
• Ability to work in a competitive team environment and prioritize multiple tasks.
• Flexible availability to meet variable scheduling needs.
• Comfort with selling across a range of price points and demonstrating product value.
• Capacity to read and act on sales reporting relative to goals.
• Willingness to seek and share brand and product knowledge through trainings.
• Physical ability to stand and move continuously for 6-8 hours and lift up to 25 pounds.
• Organizational skills to follow up strategically with customers about wardrobe needs.