Summary
The Designated Selling Associate is a salesperson focused on driving volume and representing a specific brand through exceptional customer service, product knowledge, merchandising, and both in-store and digital selling. The role emphasizes building lasting customer relationships, meeting sales goals, and collaborating with team members to maintain a customer ready department.
Responsibilities
- Set and achieve sales goals for in-store and digital channels using selling tools including text and social media
- Build and maintain lasting relationships with customers through appointment-based and event selling
- Provide style, fit and product value guidance to customers confidently
- Conduct and participate in product knowledge meetings and trainings
- Support merchandising tasks including stocking, re-merchandising, displays, price markdowns and transfers
- Grow sales by opening new rewards program accounts and driving predictable business
- Provide product feedback to the department manager to influence assortment
- Be flexible to perform duties in other departments as business needs require
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to work in a competitive team environment and prioritize multiple tasks
- Flexible schedule availability based on business needs
- Ability to read and use sales reporting in relation to goals
- Strong product and brand knowledge with ability to educate customers and peers
- Confidence selling across a range of price points and showcasing item value
- Organizational skills to follow up strategically on customer wardrobe needs
- Physical ability to stand and move continuously, lift up to 25 pounds and perform frequent bending and reaching
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