Summary
Working with the Saks team, the Dior Shoe Ambassador provides day-to-day sales support for the Dior shoe business, focusing on the client journey, recruitment, and operational and visual merchandising. The role delivers personalized service and product storytelling to elevate the client experience while supporting boutique operations and leased department partners.
Responsibilities
- Maintain a strong Dior brand presence through collaboration and adherence to brand standards.
- Create a welcoming environment and deliver personalized client service to drive sales.
- Provide expert product knowledge and brand storytelling to boutique teams and clients.
- Build relationships and train leased department store sellers, providing styling guidance and collection insights.
- Execute and maintain visual merchandising standards and complete boutique opening and closing procedures.
- Process Dior POS transactions accurately and support packaging and presentation of client purchases.
- Maintain inventory accuracy via cycle counts, audits, and manage product movements and stockroom organization.
- Complete daily and weekly reporting, sales and banking reconciliation, and operational task execution.
Requirements
- Minimum of 3 years of retail operations, cashier, or sales support experience; luxury retail preferred.
- Ability to work a full-time schedule including evenings, weekends, and holidays.
- Strong interpersonal, communication, organizational, and follow-through skills.
- Ability to stand for extended periods and move, lift, and handle merchandise and fixtures as required.
- Demonstrated ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
- Commitment to upholding company policies, procedures, safety, and compliance standards.
