Summary
Serve as a CHANEL brand ambassador at the flagship store delivering exceptional client experiences through product knowledge, personalized service, and relationship building. Drive sales and client retention by executing the CHANEL service ritual and collaborating with the retail team to maintain a high standard of presentation and professionalism.
Responsibilities
- Achieve sales targets using product knowledge, services, and clienteling techniques.
- Provide superior customer service and execute the CHANEL service ritual consistently.
- Develop and maintain long term client relationships to drive loyalty and repeat business.
- Utilize retailer client systems for outreach and retention efforts.
- Demonstrate and execute exclusive in store services and omni channel experiences.
- Collaborate with team members to ensure a cohesive at counter experience.
- Maintain a clean, tidy, and professional work area following visual merchandising guidelines.
- Assist in retailer sales functions on the cosmetics floor and handle client situations professionally.
Requirements
- Service oriented with strong listening and communication skills.
- Articulate and knowledgeable about cosmetics and fragrance.
- Ability to develop customer relationships and perform effective follow up.
- Flexible and adaptable to scheduling changes and direction.
- Physical ability to lift 10-20 pounds and stand for extended periods.
- Positive attitude, professionalism, and good judgment in decision making.
- Willingness to learn, attend training, and apply new knowledge daily.
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