Summary
As General Manager, you are responsible for leading the store to achieve sales and profit targets while delivering an exceptional customer experience. You will build and develop store leadership, execute strategic initiatives, and ensure operational excellence and brand standards across the location.
Responsibilities
- Drive sales and margin performance and meet financial goals for the store
- Plan and execute company initiatives to optimize impact at the store level
- Create a consistent, on-brand customer experience and lead client development efforts
- Set talent strategy, recruit, develop, coach, and retain high-performing team members
- Manage inventory, productivity, and shrink control through strong process management
- Champion new selling technologies and operational tools to improve results
- Collaborate with cross-functional partners to communicate store trends and opportunities
Requirements
- College degree or equivalent is a plus
- Retail management experience in a complex, high-volume or high-profile specialty environment preferred
- Proven track record of building and maintaining positive customer and team relationships
- Ability to communicate effectively and perform physical tasks including standing for long periods and lifting up to 30 lbs
- Flexible availability including days, evenings, weekends and occasional travel as required
- Strong business acumen, planning, prioritization, and time management skills
