General Manager - Willow Grove

Summary

The General Manager will lead all store operations at the Willow Grove location, ensuring sales targets are met, the customer experience is exceptional, and the team is developed and motivated. This role requires strong leadership, operational oversight, and a focus on driving performance. The manager will act as the primary representative of the brand in the store and maintain operational standards.

Responsibilities

• Drive sales and meet store financial targets
• Lead hiring training and development of store staff
• Oversee daily store operations and visual standards
• Manage inventory control and merchandising execution
• Coach team to deliver exceptional customer service
• Analyze performance metrics and implement improvement plans
• Ensure compliance with company policies and loss prevention
• Build strong relationships with customers and local community

Requirements

• Minimum of 4 years of management experience in retail
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent communication and customer service abilities
• Knowledge of inventory and merchandising processes
• Ability to analyze sales data and drive results
• Flexible availability including weekends and holidays