Summary
The Beauty Counter Manager leads sales and customer service for a luxury beauty brand at the store counter, delivering personalized makeup and skincare consultations while managing vendor relationships and counter presentation. This role balances selling and teaching, works in a commissioned environment, and supports both in-store and digital selling initiatives.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products to customers
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions, refunds, exchanges, and enroll customers in rewards
- Keep counter and department organized and customer-ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create an inclusive customer experience
- Use networking and technology to build a customer following
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection and ability to handle customer concerns
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and work in a commissioned environment
- Ability to work flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Physical ability for continuous movement and frequent bending and reaching
- Ability to lift items regularly up to 10 pounds and occasionally up to 25 pounds
We have summarized this job description for you, click apply to see more details from the employer.
