Summary
Provide luxury service to walk-in clientele at the RH Gallery by assessing client needs, collaborating with RH Interior Design, and managing the client experience from initial contact through delivery. Cultivate and maintain client relationships while representing the RH lifestyle brand through professional communication and appearance. Support gallery visual and quality standards and contribute to achieving fiscal goals.
Responsibilities
- Provide a luxury experience through product expertise and elevated service
- Qualify and educate potential clients on RH Interior Design services
- Own all phases of the client experience from initial contact through product delivery
- Grow and maintain a strong client base and achieve fiscal goals
- Represent the RH brand through professional communication and personal appearance
- Support visual and quality standards within the Gallery
- Collaborate with RH Interior Design and internal teams
- Maintain knowledge and interest in the luxury and design industry
- Assist with in-gallery operations including merchandising and client follow up
Requirements
- Experience within a design firm or high-end furniture and luxury retail preferred
- Art, Architecture or Interior Design experience preferred
- People and relationship driven with strong communication skills
- Highly organized, collaborative, strategic and results oriented
- Proficiency with Mac OS, IOS devices, Microsoft Office and Google Applications
- Ability to lift and mobilize items up to 25 lbs and maneuver the gallery
- Licensed to drive preferred and ability to travel locally or out of state
- Ability to stand and perform physical activities required for the role
We have summarized this job description for you, click apply to see more details from the employer.
