Key Holder - Manhasset

As a Key Holder at Versace Manhasset, you will be responsible for providing an exceptional client experience and supporting the team in achieving sales targets. You will act as a Brand Ambassador, fostering client relationships and maintaining operational excellence.

• Be a Brand Ambassador by providing an exceptional client experience.
• Meet and exceed sales goal targets (daily, monthly, yearly).
• Meet and exceed targets for client data capture.
• Create and foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV.
• Maintain client relationships through after-sales service, including thank you notes, follow-up phone calls, and product repair or maintenance follow-through.
• Support the team in generating new client relationships while maintaining existing ones.
• Support daily operations such as opening and closing registers, visual maintenance, and inventory tasks.
• Set the example of operational excellence by following policies and procedures and using the proper tools and equipment.
• Maintain seamless inventory operations throughout the day.
• Open and close consignments.
• Process returns and exchanges.
• Communicate effectively and build strong partnerships with clients, peers, and management.
• Develop business-driving initiatives, contests, and events.
• Support the sales team through various coaching and training techniques.

• Minimum of three years of experience in a retail environment.
• Full understanding of specialty retail and a proven track record in clientelling.
• Ability to thrive in a high-paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities.
• A powerful and electrifying personality that is entrepreneurial and sales-focused.