SummaryAs a Key Holder at our Design District location, you will play a crucial role in delivering an exceptional client experience and driving sales. You will act as a Brand Ambassador, supporting the team in achieving sales targets and maintaining high standards of retail excellence.
Responsibilities- Be a Brand Ambassador by providing an exceptional client experience and promoting our Retail Excellence Program.
- Meet and exceed sales goal targets on a daily, monthly, and yearly basis.
- Achieve targets for client data capture and foster genuine client relationships.
- Maintain client relationships through after-sales service, including thank you notes and follow-up calls.
- Support the team in generating new client relationships and maintaining existing ones.
- Maintain daily operations, including opening and closing registers, visual maintenance, and inventory tasks.
- Set the example of operational excellence by following policies and procedures.
- Maintain seamless inventory operations and process returns and exchanges.
- Communicate effectively and build strong partnerships with clients, peers, and management.
- Develop business-driving initiatives, contests, and events.
- Support the sales team through various coaching and training techniques.
Requirements- Minimum of three years of experience in a retail environment.
- Full understanding of specialty retail and a proven track record in clientelling.
- Ability to thrive in a high-paced retail environment.
- Ability to multi-task with ease while maintaining a balance of daily responsibilities.
- A powerful and electrifying personality that is entrepreneurial and sales-focused.
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