Keyholder

As a Keyholder at MCM in Los Angeles, you will be an integral part of the retail leadership team, responsible for providing exceptional customer service and demonstrating advanced product knowledge. You will build quality customer relationships that result in increased sales and repeat business, acting as a link between the management team and sales associates.

• Support the store manager with management and coordination of daily store operations.
• Perform functions such as opening/closing, checking in merchandise, and preparing and making deposits as needed.
• Supervise sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
• Engage in promoting and selling products to ensure customer satisfaction.

• Minimum of 2 years luxury retail experience in a similar role.
• Inspirational attitude contributing to a positive team environment.
• Ability to build and maintain effective working relationships with team members.
• Willingness to set and maintain high standards of performance.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills.
• Ability to operate independently and with discretion, working effectively under pressure.
• Excellent skills in operating personal computers, POS systems, and various software packages including MS Office.
• Ability to influence and negotiate.