Keyholder

As a Keyholder at MCM in Toronto, you will be an integral part of the retail leadership team, responsible for providing exceptional customer service and building strong customer relationships. You will act as a bridge between the management team and sales associates, assisting in various functions such as maintaining a clientele book, merchandising the sales floor, and motivating employees to exceed sales goals.

• Support the store manager in managing and coordinating daily store operations.
• Perform opening and closing duties, check in merchandise, and prepare and make deposits as needed.
• Supervise sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
• Engage in promoting and selling products to ensure customer satisfaction.

• Minimum of 2 years luxury retail experience in a similar or supervisory role.
• Inspirational attitude contributing to a positive team environment.
• Ability to build and maintain effective working relationships with team members.
• Willingness to set and maintain high standards of performance.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills.
• Ability to operate independently and with discretion, working effectively under pressure.
• Proficiency in operating personal computers, POS systems, and various software packages including MS Office.
• Ability to influence and negotiate.