SummaryAs a Manager IT Experience Design, you will be responsible for defining and executing the user experience strategy across digital platforms, both back-end and front-end. You will build, manage, and mentor a community of UX/UI designers, driving the design of intuitive, engaging experiences that embody the brand’s elegance.
Responsibilities- Define and execute a user-centric UX strategy, ensuring seamless and engaging digital experiences.
- Partner with cross-functional teams to align UX initiatives with business goals.
- Advocate for human-centered design, embedding UX best practices across the digital ecosystem.
- Lead, mentor, and develop a team of UX/UI designers, fostering a culture of creativity, collaboration, and excellence.
- Plan and lead UX workshops, design sprints, and ideation sessions with cross-functional teams.
- Use facilitation techniques to drive alignment, problem-solving, and co-creation.
- Engage stakeholders in user-centered methodologies, ensuring design decisions are informed by research and insights.
- Present UX strategies, research findings, and design recommendations to executive leadership and key partners.
- Establish and promote user research methodologies to inform design decisions.
- Conduct qualitative research, including usability studies, A/B testing, and user interviews.
- Leverage insights and analytics to optimize the digital customer journey.
- Oversee UX/UI execution for high-priority digital initiatives such as eCommerce, Clienteling, and Omnichannel experiences.
- Ensure all designs adhere to brand identity, digital accessibility standards, and platform guidelines.
- Collaborate closely with developers, content strategists, and product teams to bring UX solutions to life.
Requirements- 5+ years of experience in UX Design, Product Design, or Digital Strategy.
- Proven experience managing and mentoring UX/UI designers in a fast-paced environment.
- Deep expertise in user-centered design, UX research methodologies, and design thinking.
- Strong knowledge of design tools and a solid understanding of front-end technologies.
- Excellent communication and stakeholder management skills.
- A passion for luxury, digital innovation, and crafting world-class customer experiences.
- Ability to work effectively in an Agile environment, balancing strategy with hands-on execution.
- Fluent in English & French preferred.
We have summarized this job description for you, click apply to see more details from the employer.
