Summary
The Operations Controller is responsible for overseeing an efficient stockroom and accurate inventory while supporting day-to-day store operations, troubleshooting operational service facilities and compliance issues, and promoting a luxury client experience aligned with brand values.
Responsibilities
- Execute shipping and receiving processes and report issues to management
- Manage movement of merchandise including transfers, RTVs, and damages
- Assist management in identifying and resolving operational problems
- Maintain clear and accurate operations documents and procedures
- Submit 8300 and tax exempt forms as received
- Communicate discrepancies and issues immediately to management
- Process repairs and damages according to company guidelines
- Assist with physical maintenance of the boutique and order supplies
- Oversee store cycle counts scheduled inventories and reconciliation
Requirements
- Bachelor's degree preferred
- Minimum 1 year administrative or stock experience preferably in a luxury environment
- Familiarity with internal retail systems shipping software and Microsoft Word and Outlook
- Strong attention to detail and ability to multitask
- Ability to meet physical requirements including climbing bending and lifting boxes
- Flexibility to work a retail schedule including evenings weekends and holidays
- Authorized to work in the United States
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