SummaryAs an Operations Coordinator at Mansion in New York, you will play a crucial role in ensuring the commercial success of the boutique by maintaining Maison compliance and achieving operational excellence. You will manage day-to-day processes, provide key administrative support, and ensure seamless operations in a dynamic and collaborative environment.
Responsibilities- Ensure execution of all Maison policies and procedures within the boutique.
- Coordinate opening and closing procedures efficiently.
- Manage product movement in and out of the boutique, maintaining quality control.
- Monitor financial aspects of boutique sales and ensure accurate paperwork submission.
- Support ecommerce and other transactional flows for efficient operations.
- Coordinate inventory control processes and ensure successful annual inventory.
- Uphold Cartier standards within the boutique environment.
- Manage boutique supply inventory and support Lean/5S strategies.
- Assist with care service responsibilities and boutique audits.
- Participate in daily set up and break down of boutique.
- Exhibit strong communication and problem-solving skills.
- Assist with special projects as needed.
- Consistently aim to exceed all KPIs.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous operations experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills and MS Office experience required; SAP knowledge preferred.
- Must be available to work retail hours, including weekends.
- Ability to work in a fast-paced, evolving environment.
- Excellent analytical, organizational, and interpersonal communication skills.
- Strong understanding of client service needs and priorities.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- Collaborative approach with a “can do” attitude.
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